Privacy Policy

This Privacy Policy explains how arionthavex Property Advisors collects, uses, stores, and protects personal information obtained through our website and professional services. We are committed to protecting your privacy in compliance with Australian privacy legislation.

Information We Collect

We collect personal information necessary to deliver our property market analysis and consultation services effectively:

• Contact details including name, email address, phone number, and postal address when you enquire about services or engage our consultancy.
• Professional information such as occupation, property interests, and analysis requirements to understand your consultation needs and customise our research accordingly.
• Technical data including IP address, browser type, device information, and website usage patterns collected automatically through cookies and analytics tools.
• Communication records including enquiry forms, email correspondence, consultation notes, and feedback to maintain service quality and respond to your requests effectively.

How We Use Information

Personal information collected is used for legitimate business purposes related to delivering property market analysis services:

• Providing property market analysis reports, investment attractiveness evaluations, and consultation services you have requested from our consultancy.
• Communicating with you regarding your enquiries, service delivery, report findings, follow-up consultations, and administrative matters related to our engagement.
• Improving our website functionality, service offerings, research methodologies, and client experience based on usage patterns and feedback received.
• Complying with legal obligations including record-keeping requirements, responding to regulatory enquiries, and meeting professional standards applicable to our industry.

Legal Basis for Processing

We process personal information based on the following legal grounds under Australian privacy principles:

Contractual necessity for delivering services you have engaged us to provide, legitimate business interests in operating our consultancy and improving service quality, legal compliance with applicable regulations, and your explicit consent where required for specific processing activities.

Information Sharing

We do not sell personal information. Limited sharing occurs in these circumstances:

• Service providers including website hosting, email systems, data storage, and analytics platforms that support our operations. These providers are bound by confidentiality obligations and process data only as instructed.
• Professional advisors such as legal counsel, accountants, and auditors when necessary for business operations, compliance matters, or protecting our legal rights.
• Legal authorities when required by law, court order, regulatory investigation, or necessary to protect rights, property, or safety of our business, clients, or others.

Data Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. These include secure servers, encrypted communications, access controls, and staff training. However, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security but maintain appropriate safeguards consistent with industry standards.

Your Rights

Australian privacy legislation grants you certain rights regarding personal information we hold:

• Access your personal information and request copies of data we have collected about you, subject to legal limitations and verification procedures.
• Correct inaccurate or incomplete personal information by contacting us with updated details and supporting documentation where necessary.
• Request deletion of personal information where no legal basis exists for continued retention, subject to record-keeping obligations and legitimate business purposes.
• Object to certain processing activities or withdraw consent previously provided, though this may affect our ability to deliver requested services.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality, analyse usage patterns, and improve user experience. You can manage cookie preferences through browser settings, though disabling certain cookies may affect website functionality. For detailed information about our cookie practices, please review our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or to discuss how we handle personal information, please contact us through the following channels:

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated through website notice or direct communication where appropriate. Continued use of our services after policy updates constitutes acceptance of revised terms.